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PLEASE DO NOT
BARGAIN OR MAKE OFFERS, WE DO NOT ENTERTAIN SUCH
EMAILS.
Our
prices are based on market condition & our cost. We do appreciate
& understand that you are working on a budget to buy a watch but
this is not a market place and we hope you can understand. We always
receive emails asking for discount or more & these are not
advisable.
If you do really like that
particular watch and is stretching your limit, do feel free to call
(for local) or email us for details or
even better come down to our shops & we will try our best to help
you.
PLACEMENT OF ORDER MEANS YOU
ACCEPT OUR BUSINESS TERMS.
E-Mail us with any
questions regarding purchasing & questions on any particular item
stating the Watch No. (below the watch picture e.g Watch R-01,
Reference Number of the item e.g. Ref: 859) and also advice us on the
way to contact you back e.g Email, Contact No.
SAME CONDITION
APPLIES ON RESERVING OR BUYING OF WATCHES.
PAYMENT METHODS
1. Wire Transfer (Telegraphic
Transfer =T/T) is best. It takes 1-3 working days to clear. Please email for details.
2. Credit cards for internet orders
are not accepted due to fraud cases. For clients who come to our
gallery in Singapore. We DO ACCEPT, Diners & JCB (3.25% extra),
Visa & Mastercard (2.5% extra).
3. International Bank drafts or Money
Orders in Singapore dollars only. Foreign currency takes about 3 weeks
to clear, only if you are able to wait. Please benefit all cheques to
"2nd Hand Branded Watches Pte Ltd "
4. 2nd Hand reserves the right
not to release the item or cancel the sale until the item has been
fully paid. Especially for "Hold", "Reserve" & popular items. Many
clients who want us to hold the item/s, back out last minute while we have
other potential buyer/s causing us losses. It is also common to have a
few buyers vying for the same item. Therefore, to protect us and
buyers' interest. We have to release the item/s to a buyer on the
first-come-first-serve basis or whoever confirms with us on our listed price. Our
walk-in clients have priority over internet sales.
SHIPMENTS
1. 1st CLASS -DHL or FedEx -International
Priority. By far, this is the fastest and safest method. However, it
is also very attractive with customs. You'll probably have to pay some
taxes. 1-4 working days. It will be under personal handling and packed
in a DHL or FedEx box/pack. US$60 to S$100 with insurance for items up to
US$3000.
2. 2nd CLASS -Registered EMS
Speedpost-Less than one week on the average. Price is fair. US$40 to
S$75 with insurance for items up to US$3000.
3. When ordering, please quote "CLASS"
and all prices listed above are for weight less than 500gm.
4. Please email us for the insurance
regarding your purchase.
* 2ND HAND WILL NOT BE HELD RESPONSIBLE FOR ANY LOSS OR
DAMAGE IF YOU DECLINE NOT TO HAVE THE INSURANCE. ALL INSURED ITEMS
THAT ARE LOST WILL BE SUBJECTED TO INVESTIGATIONS & CONCLUSIONS
DONE BY THE INSURANCE AND SHIPPING COMPANIES BEFORE ANY PAYMENTS ARE
MADE.
ALL BUYERS ARE RESPONSIBLE FOR ANY
CUSTOM DUTIES AND CHARGES INCURRED, IF ANY.
OUR INSURANCE COMPANY ONLY OPERATES
FROM MONDAY TO FRIDAY. WE CANNOT SEND ANYTHING OVER THE WEEKEND,
PLEASE UNDERSTAND IF THERE IS A DELAY FOR SHIPMENT DUE TO
THIS.
2ND HAND WATCHES
WARRANTY
1. All
Pre-owned and vintage watches come with a 6 Months Limited Warranty.
2nd Hand cannot guarantee that every individual part such as the
gears, hands, crowns, crystals, screws, bracelet and straps are
original as the item may have been repaired or restored previously.
All 2nd Hand products are carefully inspected before any
buying/selling. Being vintage and pre-owned, there is NO WATERPROOF
WARRANTY on all watches unless otherwise stated or requested. This implies
especially to all snap-back cases and cases with correctors and
chronographs. Please bear in mind that all mechanical watches/clocks,
especially vintages are not able to keep accurate time. We also cannot
afford to overhaul all our watches as we have many stocks trading
every month.
2. "Three-Day return policy" applies to overseas clients buying
on the internet only. NOT for clients buying direct from our showroom
in Singapore.
3. Three-day return applies except on
BRAND NEW WATCHES. Just return any watch (within three days of
receipt) in the SAME CONDITION as it was received for a *refund of the
purchase price.
4. The refund will only be made upon
our inspection that the watch is not tempered. It will also less the
commission charges made by the bank or credit card services. Please
also understand that there might be a difference due to the exchange rate.
5. All
Shipping, handling & insurance charges are non-refundable. Returned
items are shipped at the buyer's own expense & risk. It has to be in
the same condition as it was shipped from 2nd Hand. Watches may not be
returned for any reasons after three days.
6. Sales are final after this
inspection period. Please call or email before you return the
item. These terms are consistent with the guidelines set by the NAWCC.
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